Live Chat | Bookkeeping Support

Simple bookkeeping software backed by your very own support team

Make the most of your accounting software, with unlimited live chat support from trained bookkeepers, regular product and security updates, and a dedicated help centre. Find the answers you need, whenever you need them.

Live chat support

Trained bookkeepers

Live chat support you can rely on

Our Live Chat support teams are here to help you keep your bookkeeping afloat when you’re feeling all at sea. Find support through our help centre or directly within Pandle itself, from people who are genuinely passionate about helping businesses save time and reduce bookkeeping errors.

Live chat support you can rely on
Proactive bookkeeping to reduce errors

Proactive bookkeeping to reduce errors

We know the common bookkeeping mistakes which can trip you up. If Pandle detects any of these errors, our support team are notified so they can reach out and help you keep your balance. All puns intentional.

Software support provided by trained bookkeepers

Our Live Chat team are all trained bookkeepers with in-depth knowledge of how Pandle works, and what it can do. We’ll give you all the advice you need to complete your bookkeeping quickly, confidently, and accurately.

Software support provided by trained bookkeepers
Business accounting support articles

Business accounting support articles

Pandle’s support centre include guides, product tours and FAQs to help you with every aspect of our cloud-based accounting. We’ll also keep you up to the date with the latest changes, so you never miss a trick.

Backing businesses of all shapes and sizes

Join over 85,000 users currently benefiting from our easy to use, intuitive bookkeeping software.

Explore Pandle's Support Features


Our range of support options mean you will never be far from the answer you need to your bookkeeping or technical query. Whether you find it yourself in our help centre and ask one of our friendly support staff.

Live Chat Support

Enjoy award-worthy live chat support, from our team of trained bookkeepers. We’ve got your back, whenever you need us – all on our free plan.

Pandle Tours

Not sure how to use a new feature? No worries. Our product tours will walk you through it step-by-step, showing you where everything lives and how it all works.


Pandle's been around the block a few times now, so we know what questions users tend to have for us, which is why we have a whole section dedicated to FAQs in our help centre.

Relevant Articles

Wherever you are in Pandle you can feel confident that we've got you covered. Find articles relevant to the page you're on all house within our live chat facility.

Live chat support provided by trained bookkeepers

Get the most out of Pandle with in-built tours, guides and live chat support provided by real people – so you will always have access to the answers you need, when you need them.




Bank imports

Send quotes & invoices

Business reports

Mobile app

Accept payments with Pandle Pay

Payment reminders

Multiple currencies

No usage limits

VAT submissions

Recurring transactions

Pandle Pro


Per Month + VAT

All features of Pandle plus...

Bank feeds

Receipt uploads


Cash flow forecasting

User permissions

PayPal feeds

Premium invoice templates

Mileage tracker

Live chat support

No card details needed for trial

Our live chat support is operated by real people based in the UK, not bots or algorithms, and is currently available from 9am to 5pm, Monday – Friday.

You can email 24 hours a day, but if you need a quicker answer you will probably find what you are looking for in our help centre.

Not at all! Our articles, tutorials, product tours and live chat support team are all part of our determination to make bookkeeping as straightforward and accessible as possible.

Get started with Pandle

Create your free account today to get started with refreshingly simple bookkeeping software.

    Create Free Account
    Live chat support
    No card details required
    Making Tax Digital compliant