Finding a Focus If Business Slows Down

Finding a Focus If Business Slows Down

The global spread of coronavirus COVID-19 unfortunately means that a lot of businesses are suffering right now. For some, there’s less work and less money, but possibly more time to spare. It’s a situation which has rendered many with a sense of helplessness. So what can be done?…

Customer Service Tips During a Crisis

Customer Service Tips During a Crisis

In an ideal world, customers would be understanding during a crisis. In an ideal world, there wouldn’t even be a crisis. Unfortunately things are far from perfect at the moment, and the current COVID-19 pandemic is causing stress levels to skyrocket. And, as any customer services worker will tell you, stress can turn even the…