Coronavirus COVID-19 Update: It's business as usual for us 🙂

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Am I Employed or Self-Employed?

Working out the employment status of someone who is employed or self-employed can sometimes be surprisingly complicated. In this post we’ll explain examples where a worker’s employment status might be confusing, and how to identify it correctly. Employee or contractor? The official stance from GOV.UK is that “an employee is someone who works under an…

How Do I Choose a Business Bank Account Which is Best for Me?

Choosing the right business bank account might seem like a simple choice but choosing the best place for that hard-earned cash depends on what the business needs. Many business owners simply pick the same bank they’ve been using for personal accounts for years, but there is a huge amount of choice out there. And believe…

Customer Service Tips During a Crisis

Customer Service Tips During a Crisis

In an ideal world, customers would be understanding during a crisis. In an ideal world, there wouldn’t even be a crisis. Unfortunately things are far from perfect at the moment, and the current COVID-19 pandemic is causing stress levels to skyrocket. And, as any customer services worker will tell you, stress can turn even the…