To celebrate the blue-sky weather, we did a spot of blue-sky thinking to help reduce the potential for errors in our users’ Bank Feeds.
We’re delighted to announce that Pandle will now be able to spot any missing transactions from Bank Feeds with multi-factor authentication, and then import these automatically once the feed has been refreshed.
Banks with multi-factor authentication
Multi-factor authentication is an extra layer of security on an account. Some banks (such as Barclays and HSBC) use it for their online banking services. There are different methods, such as entering a code online that has been sent via text, to confirm that the sign-in attempt is a real one.
Currently our users who have banks which use multi-factor authentication need to manually refresh their Bank Feed on a regular basis, or after their bank has completed any online maintenance work. This needs to be done to ensure that all of their transactions are imported into Pandle, and none are missed.
Sometimes though, refreshing the Bank Feed doesn’t bring all of the transactions through to Pandle. This means there’s a risk of errors, plus users have to go through a series of additional steps to import any missing transactions (by clicking ‘Add More’ and then ‘Retrieve Data’ from the Check and Confirm page).
As we like to keep things easy here at Pandle, whilst reducing the potential for errors in our users’ bookkeeping records, we have decided to simplify this process.
Hoorah, another bookkeeping problem solved!
Our latest update means that Pandle will now automatically check the Bank Feed to see if there are any missing transactions, after a user has refreshed their Bank Feed. If there are, Pandle will recognise these missing transactions and import them. As if by magic.
No more struggling to see what’s missing, no missing data at all. High fives all round.
We always look forward to feedback, so let us know your thoughts! Speak to one of our friendly team today, or email support@pandle.com.
